LiveSchedule Support

Get the most out of your visual scheduling experience with our comprehensive support resources.

🚀Quick Start Guide

  1. Download LiveSchedule from the App Store
  2. Sign in with your organization credentials
  3. Enable Face ID/Touch ID for secure access
  4. Allow Live Activities for real-time notifications
  5. Grant notification permissions for schedule alerts

📱Key Features

  • Visual Timeline: Scroll through your 24-hour schedule
  • Live Activities: Real-time notifications on Lock Screen
  • Achievements: Track your productivity progress
  • Offline Mode: Access schedules without internet
  • Smart Sync: Automatic data synchronization

🔧Troubleshooting

  • Live Activities not showing: Check Settings > LiveSchedule > Live Activities
  • Timeline not syncing: Pull down to refresh or check internet
  • Authentication issues: Try signing out and back in
  • Offline problems: Ensure you've opened app with internet once

🏢Enterprise Support

  • User Management: Managed through AWS Cognito
  • API Integration: GraphQL endpoint for schedule systems
  • Security: Enterprise-grade authentication options
  • Deployment: Mass deployment through MDM solutions

Frequently Asked Questions

Is LiveSchedule free? +
Yes, LiveSchedule is free to download and use. Enterprise features may require licensing for organizations.
What iOS version is required? +
LiveSchedule requires iOS 18.0 or later for full functionality, including Live Activities support.
Does it work offline? +
Yes, LiveSchedule caches your schedule for 24 hours of offline access. Some features require internet connection for real-time updates.
Why don't I see Live Activities? +
Ensure Live Activities are enabled in Settings > LiveSchedule > Live Activities. Also check that you have an active schedule event.
How do achievements work? +
Achievements track your schedule adherence and productivity patterns automatically. They're designed for personal motivation and help you build positive work habits.
Can I use it on iPad? +
Yes! LiveSchedule works on both iPhone and iPad with iOS 18.0 or later.

Need More Help?

Our support team is here to help you get the most out of LiveSchedule.

General Support

Email: support@liveschedule.app

Response Time: 24-48 hours

Hours: Monday-Friday, 9 AM - 5 PM EST

Enterprise Support

Email: enterprise@liveschedule.app

Priority Support: Available for enterprise customers

Phone: Available upon request

Technical Issues

Email: tech@liveschedule.app

Include device model, iOS version, app version, and steps to reproduce the issue.